Vertical Travel Group completes the move to ensure…

Change in customer transactions will reduce fraud and offer greater security online

Vertical Travel Group has announced that it now only transacts customer card payments using 3D Secure 2 (two-factor authentication), designed to reduce fraud and provide additional security for online payments.

He said customer payments are now taken through VSL Pay, developed by sister technology brand Vertical Systems.

A unique payment link is sent to a customer, allowing them to make a payment without their card details being exposed to the travel agent.

Chris North, Managing Director of Vertical Systems, said: “Our pay-by-link solution is becoming increasingly popular with our travel partners.

“Traditional phone payments do not include 3DS2, putting the travel agency at substantial financial risk.

“VSL Pay-By-Link not only includes 3DS2 but also allows the agent to transact 24 hours a day, 365 days a year, without the need to be at their desk.”

Peter Healey, CEO of Vertical Travel Group (pictured), added: “VSL’s pay-by-link solution has changed my business group and significantly reduced my risk.

“To date, we have transacted in the multi-million dollar customer payments and have yet to have a customer complete a successful chargeback.

“My homeworkers need a flexible way of working and now they can get paid day or night and even on their days off.

“People no longer feel comfortable giving out their card number over the phone, and payment by link gives our customers and agents a much more professional and secure experience.”

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